Integrated platform for cleaning franchise management for Gmatik
Digitising operations, workforce and billing in cleaning service franchises. Gmatik is a company specialised in the management of cleaning service franchises. To support its operational model, Gmatik required a digital platform capable of centralising and automating the management of jobs, workers and billing across multiple franchisees.
Offing developed a custom web application that acts as a specialised ERP, designed to cover the full operational and administrative lifecycle of cleaning services.
The challenge: centralising complex operational processes
Gmatik needed a solution that would allow them to:
- Organise and manage cleaning jobs across multiple franchises from a single platform.
- Control the workforce assigned to each service, including schedules and job tracking.
- Automate billing processes while supporting manual invoices when required.
- Create services with flexible pricing models (per unit, per time, etc.).
- Comply with legal and fiscal requirements through integration with VeriFactu.
- Offer separate portals for clients and employees, each with secure access to relevant information.
The solution: a custom ERP web application for franchise management
Offing designed and developed a tailor-made WebApp that centralises all key processes in one system:
- Job and service management, allowing franchises to plan, assign and track cleaning work.
- Advanced billing system, supporting automatic invoicing, manual invoices and configurable service pricing.
- VeriFactu integration, ensuring compliance with current tax and invoicing regulations.
- Client portal, where customers can view invoices, track completed services and monitor ongoing work.
- Employee portal, enabling workers to access payslips, contracts and personal documentation securely.
- Time tracking (clock-in / clock-out) functionality for cleaning staff at service locations.
- Encrypted data storage, guaranteeing the security of sensitive information.
Technology and architecture
The platform was built with a modern, scalable and secure architecture:
- Frontend: React and Next.js, providing a fast and intuitive user experience.
- Backend: Symfony (PHP), ensuring robustness, maintainability and long-term scalability.
- Security: encryption and access control mechanisms to protect business and personal data.
Results and value delivered
With this platform, Gmatik has achieved:
- A unified system: to manage all franchise operations.
- Significant time savings: through automated billing and service management.
- Improved control and transparency: for franchisees, clients and employees.
- A scalable technological foundation: to support the growth of the franchise network.
Offing: technology aligned with real operational needs
This project reflects Offing’s approach to custom software development: understanding complex business processes and translating them into digital platforms that improve efficiency, control and scalability.